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  • If I book a appointment can I buy bundles the same day?
    No as of now we do not keep hair in the salon for security reasons. So please purchase your bundles at least 24hrs before your appt.
  • Where is my tracking number?
    All tracking numbers will be sent as soon as orders are shipped
  • What is the Turnaround time for Custom Units?
    All custom units take between 7- 14 business days to ship or be picked up in person.
  • Do you offer rush service on wigs?
    Rush services are offered but not Guaranteed. In the event that you need your wig faster than normal turnaround time please contact us on the number provided before you place your order
  • How do I measure my head for my unit?
    You will measure the circumference and down the middle from forehead to nape. Please make sure measurements are accurate for proper fitting
  • Do I leave a deposit for custom units?
    All custom units must be paid in full in order to start the wig
  • What is the difference between a custom unit and factory made unit?
    While a factory unit and a custom unit can look exactly the sameness when installed . The difference is the price and the life spand of the unit. Factory made wigs are cheaper but they don’t last as long and they cannot be fixed once the frontals starts to bald . If you are looking for a unit that can last more than 6months I strongly suggest going with a custom unit . If you are only looking for a temporary style especially when using exotic colors you can go with a factory wig
  • Do frontal lace and full lace units come with customization?
    No they don’t if you would like your unit customized there is a extra fee and you can choose that service .
  • Do you color bundles even if your not installing them?
    Yes please allow 7-14 business days for custom color bundles to ship
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